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Terms & Conditions

You must be over the age of 18 to purchase from

Get FREE DELIVERY when you spend £500(excluding VAT)* or more on our site. (*UK Mainland Only. For delivery details, visit Delivery and Returns Policy page)

Website usage terms and conditions:

  • If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Poundlines Online relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
  • The term ‘Poundlines Online’ refers to the owner of the website whose registered office is Prashanti House, Sussex Street, Leicester, LE5 3BF, United Kingdom. 
  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, Address, Telephone number, Email Id, Ip address.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms of purchase

Select a Product
The customer has the option to choose and order products from the store. The customer can view by clicking on the selected product in more details. If you buy a product you want to buy the intention of placing a virtual shopping cart by pressing the "Add To Basket" button. A basket by clicking on "View cart" button placed in the shopping cart you will find the products and the total amount of the invoice and shipping costs. Here you will be checked for orders is correct, particularly with regard to prices and volumes, which were modified as needed, can improve as well. The basket automatically calculates the total amount of your order.

Send your order
If you considered the quantity of products placed in appropriate basket, checked the total and decided that you want to buy them, you can simply click on the "Checkout" button. Then you can choose if you want to proceed as a registered customer, as a new customer or as a guest.
If you have previously purchased from our store, you can enter the previous registration e-mail address and password. To register as a new customer, you can enter the data necessary for the purchase, and on the next shopping occasion you only need to sign in.
The next step is to select your preferred delivery method and payment. If you agree with the contents of the order, submit your order by clicking the "Checkout" button.

Prices are valid at the time the order list prices, which are found in product pages. Prices are gross prices, they include VAT, but these prices do not include shipping costs. The shipping during the checkout process before finalizing the order, as well as a guidelines in the "Delivery Information". If the webshop errors or defects on the products or the prices, we reserve the right to correction. In such a case inform the buyer immediately after the discovery and correction of the error in the new data. The receiver then once more to confirm the order, or there is a possibility that either party may cancel the agreement.

Processing of orders
Orders are processed within 24 working hours.

If you make a mistake before the order is placed
You can change any errors before pressing the "Order" button.

All the orders will be sent an e-mail confirmation. This means that, after ordering an automated e-mail receipt of the order, and (later) one of the expected delivery date. If you wish to speak on the telephone and call customer service please use the automated e-mail to find the appropriate contact details.

Payment Terms
Please use the Paypal checkout option unless instructed otherwise.

The product delivery times will be mentioned during the checkout process. For an estimated delivery date please reply to the confirmation e-mail.
Delivery methods: UK mainland Shipping, Scottish Highlands and Islands, Northern Ireland Delivery Charges, Free Shipping
Delivery time: 1-5 days (5-7 during peak times)
Shipping Fees: please see delivery and returns policy page
Transporting abroad details: please contact us using the contact us page

The delivery cancellation
If the delivery obligation is not met, the goods specified on the order are not available, or the ordered service is not able to be provided, we will inform you. Poundlines Online does not enter into a contract with minors. The customer's acceptance of the terms of trade declares that the age of the customer is above 18.

Product Return
And complete quantitative and qualitative state, we take the product back to its original condition and packaging only.

Ownership clause
The delivered goods remain the property of the Poundlines Online until full payment of the purchase price.